FAQs

Client Tools

How do you come up with your fees?
What is usage?
Who will actu­al­ly do the work on my project?
What hap­pens if the project changes?
Who owns the copy­right?
Can we have the files?
What ser­vices and fees are sub­ject to sales tax?

How do you come up with your fees?

Although we take a num­ber of fac­tors into deter­min­ing the fee for a project, about 90% is based on our esti­mate of how much time it will take to com­plete any giv­en project. We also take into con­sid­er­a­tion the com­plex­i­ty, the scope, the approval process and the num­ber of antic­i­pat­ed rounds of reviews.

What is usage?

We license the use of our designs that we cre­ate to our clients for spe­cif­ic uses. For exam­ple, a brochure design is licensed for 20,000 print­ed pieces. The brochure design is not licensed for oth­er uses such as applied to a web site design.

Who will actually do the work on my project?

We’re not a large agency, so you will be work­ing direct­ly with the prin­ci­pal and design­ers, and you will have direct access to them. Back to Top

What happens if the project changes?

Some­times a project expands into a num­ber of pieces that were not ini­tial­ly antic­i­pat­ed. We write a “Change of Scope” order that must be approved before addi­tion­al work com­mences so that we all agree on what is to be deliv­ered and the fee for such. Back to Top

Who owns the copyright?

Gen­er­al­ly, the copy­right belongs to Tobi Designs for any­thing that we cre­ate. Some­times copy­right is held joint­ly with pho­tog­ra­phers and copy­writ­ers. Most projects license the right to copy to the client for a spe­cif­ic use. Back to Top

Can we have the files?

Our esti­mate and con­tract is very spe­cif­ic about what rights are trans­ferred to the client. After con­sul­ta­tion with the client, we do our best to antic­i­pate your needs. For instance, our “boil­er­plate” proposal/estimates now include the sale of the pdf ver­sion of a print­ed piece for down­load from the client’s web site. With the excep­tion of cor­po­rate iden­ti­ty and tem­plate cre­ation, our files are not giv­en to the client. We don’t want to sell you more than you need. Of course, we are hap­py to work with you to accom­mo­date your spe­cif­ic needs. Back to Top

What services and fees are subject to sales tax?

If you use graph­ic design ser­vices, your tax tab on those ser­vices is now dra­mat­i­cal­ly less than it used to be. Thanks to the hard-won vic­to­ry by the Graph­ic Artists Guild, among oth­ers, you pay sales tax on only 25% of the design fee while 75% of that fee is sales tax free! If your project is deliv­ered to you entire­ly via the Inter­net, say in the form of a pdf file e-mailed to you, there is no sales tax at all on the design fee.

Remem­ber that graph­ic design ser­vices often include a range of ser­vices oth­er than design, such as print­ing, proofs, film out­put and scans. Fees for those ser­vices and prod­ucts are gen­er­al­ly taxed for the entire amounts. Back to Top